Delete your account and data

SyncFoods POS · published by SyncFoods · Last updated 25 July 2026

This page explains how to request deletion of your SyncFoods POS account and the data associated with it.

How to request deletion

Email syncfoods@gmail.com from the email address on your account, with the subject "Delete my SyncFoods POS account", and include your licence key (shown in the app under Subscription) or your registered phone number.

Send the email as described above.
We verify ownership using your licence key or phone number.
Your account and associated data are deleted within 30 days, and we confirm by email.

What is deleted

Your owner-portal account (login username and password).
Your outlet profile, and the sales and customer information (including customer names and phone numbers) that the app synced to our server for reporting.
The device/licence records linked to your account.

Data stored only on your device (your local sales database) is removed when you uninstall the app or clear its data — it never leaves the device unless synced.

What is kept, and for how long

Payment and invoice records for completed subscription payments are retained for up to 5 years to meet accounting, tax, and legal obligations. These are not used for any other purpose after your account is deleted.

Contact

SyncFoods — syncfoods@gmail.com · syncfoods.com